At Via Dolce, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how personal data may be collected, used, stored, and protected when you visit viadolces.com, contact us, or enquire about our travel experiences.
Via Dolce is a brand operated by TRAVEL WITH US – S.R.L.
Brand: Via Dolce
Legal Company Name: TRAVEL WITH US – S.R.L.
Business Type: Travel Agency / Tour Operator
Owner: Sante Carraro
Registered Address: Riviera dei Mugnai, 22, 35137 Padova (PD), Veneto, Italy
VAT / Partita IVA: 02377260282
Email: [email protected]
Phone: +39 049 876 3300
Website: viadolces.com
For questions about this Privacy Policy or the handling of personal information, please contact us using the details above.
Depending on how you interact with Via Dolce, we may collect information that you voluntarily provide through our website, including when you:
Submit a contact form
Request information about a travel experience
Request a custom travel quote
Make a booking enquiry
Communicate with our team
This information may include your name, email address, telephone number, travel preferences, preferred dates, and other information necessary to respond to or process your enquiry.
Our booking process should collect only the information necessary to process a booking or travel enquiry.
We may also collect certain technical information through cookies and similar technologies where permitted by your consent.
Personal information may be used to:
Respond to questions and enquiries
Prepare personalized travel proposals and quotations
Process travel and booking enquiries
Communicate about requested Via Dolce experiences
Provide customer support
Operate, maintain, and improve our website
Maintain website security
Meet applicable legal and regulatory obligations
Measure advertising performance where appropriate consent has been provided
We will not use personal information for purposes incompatible with those described in this Privacy Policy without an appropriate legal basis.
Where the General Data Protection Regulation (GDPR) applies, personal information must be processed under an appropriate legal basis.
Depending on the circumstances, processing may be based on:
Consent — where you have actively agreed to specific processing.
Contractual necessity — where processing is necessary to respond to a booking request or provide requested travel services.
Legal obligations — where information must be processed or retained to comply with applicable law.
Legitimate interests — where processing is reasonably necessary for operating and protecting our business, provided those interests do not override your applicable rights and freedoms.
Via Dolce may use advertising and measurement technologies in connection with campaigns operated through platforms such as Outbrain/Teads.
Where consent is required, advertising tracking must remain disabled until the visitor explicitly provides the appropriate consent.
In particular, the Outbrain tracking pixel must only fire after consent has been given.
Visitors who do not provide the required consent should not have consent-dependent advertising tracking activated.
We take appropriate measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
The Via Dolce website and its booking/enquiry processes must use HTTPS to protect information transmitted between visitors and the website.
Personal information should only be retained for as long as necessary for the purposes for which it was collected or as required by applicable legal obligations.
Personal information should only be shared where necessary to operate the website, provide requested services, process travel arrangements, meet legal requirements, or use approved service providers.
Where third-party providers process personal information on our behalf, appropriate data-protection arrangements should be implemented where legally required.
We do not intend this website to carry third-party advertising widgets. Via Dolce is designed to promote and generate bookings for its own travel packages and experiences.
Some technology or service providers may process information outside Italy or the European Economic Area.
Where personal information is transferred internationally, appropriate safeguards should be implemented where required by applicable data-protection law.
Subject to applicable law, individuals may have rights regarding their personal information, including the right to:
Request access to personal information
Request correction of inaccurate information
Request deletion of personal information
Request restriction of certain processing
Object to certain processing
Request data portability where applicable
Withdraw consent where processing relies on consent
Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
To exercise an applicable privacy right, contact:
We may need to verify your identity before processing certain requests.
Our website may contain links to external websites or services.
Via Dolce is not responsible for the privacy practices of independent third-party websites. Visitors should review the privacy policies of those services before providing personal information.
Personal information should be retained only for as long as reasonably necessary to provide requested services, manage enquiries and bookings, satisfy applicable legal requirements, resolve disputes, and maintain appropriate business records.
Specific retention periods should be confirmed based on the systems and services implemented on the final website.
This Privacy Policy may be updated when our website, services, legal obligations, or data-processing practices change.
The latest version should always be published on this page with an updated “Last Updated” date.
For questions about this Privacy Policy, personal information, or privacy rights, please contact:
Email: [email protected]