Welcome to Via Dolce. These Terms & Conditions govern your use of viadolces.com, including your use of our website, travel information, enquiry services, and travel experiences.
Via Dolce is a brand operated by TRAVEL WITH US – S.R.L., an Italian Travel Agency / Tour Operator.
By using this website or submitting an enquiry, you acknowledge that you have read and understood these Terms & Conditions.
Brand Name: Via Dolce
Legal Company Name: TRAVEL WITH US – S.R.L.
Business Type: Travel Agency / Tour Operator
Owner: Sante Carraro
Registered Address: Riviera dei Mugnai, 22, 35137 Padova (PD), Veneto, Italy
VAT / Partita IVA: 02377260282
Email: [email protected]
Phone: +39 049 876 3300
Website: viadolces.com
You may use the Via Dolce website to explore destinations, read travel content, discover available experiences, and submit travel or booking enquiries.
When using our website, you must not:
Use the website for unlawful or fraudulent purposes
Attempt to interfere with the website’s security or operation
Attempt unauthorized access to website systems or information
Submit false or misleading information
Copy or misuse website content in violation of applicable rights
Use automated methods to disrupt or improperly access the website
We may restrict access where necessary to protect the website, our visitors, or our business.
Via Dolce offers curated travel experiences focused on authentic Italian destinations, local culture, food, wine, nature, and meaningful travel.
Our experience categories may include:
Hidden Italy Discovery Tours
Wine & Vineyard Experiences
Italian Village Escapes
Coastal Heritage Journeys
Custom Italy Travel Packages
Specific inclusions, itineraries, dates, accommodation, availability, and other travel arrangements may vary depending on the selected experience.
Via Dolce travel experiences do not necessarily have a single fixed price.
Pricing may depend on factors including:
Selected itinerary
Travel duration
Accommodation
Number of travelers
Selected activities and experiences
Travel dates and availability
Other requested arrangements
Where applicable, experiences should therefore be displayed as:
“Custom pricing based on itinerary — request a quote.”
A website enquiry does not by itself guarantee a particular price.
Visitors may submit an enquiry through Via Dolce to request additional information, availability, pricing, or a personalized travel proposal.
Submitting an enquiry or selecting an “Enquire / Book Now” button should not be interpreted as confirmation of a booking unless Via Dolce expressly confirms the booking.
Availability may be displayed as:
Available
Seasonal
Enquire for dates
The availability of any experience remains subject to confirmation.
A booking becomes confirmed only when the applicable booking requirements communicated to you have been completed and Via Dolce provides confirmation.
Following submission of an applicable booking enquiry or payment, customers should receive a clear confirmation through the website and/or email.
Please review all confirmation information carefully and contact us promptly if you believe any information is incorrect.
Where payment is required, the applicable price, payment schedule, deposit requirements, and accepted payment methods should be communicated during the booking process or in your travel proposal.
Booking and payment pages must use secure HTTPS connections.
Do not submit payment information through unofficial channels claiming to represent Via Dolce.
Some travel arrangements may require a deposit followed by payment of the remaining balance.
The exact deposit amount, payment schedule, due dates, and applicable conditions must be communicated as part of the relevant booking information.
Developer/content note: The supplied Via Dolce brief does not specify exact deposit percentages, balance deadlines, or payment schedules. These must be confirmed before publication and should not be invented.
Cancellation and refund conditions may depend on the particular travel experience and booking arrangements.
Customers should review the applicable Return & Refund / Cancellation Policy before completing a booking.
A clear link to this policy must be available from each package page, particularly near the booking or enquiry area.
Any applicable cancellation windows, refund eligibility, charges, or other conditions should be communicated clearly before a booking is finalized.
Travel arrangements may occasionally need to change because of availability, operational requirements, local circumstances, or other factors affecting an itinerary.
Where a material change affects a confirmed booking, the applicable options and next steps should be communicated to the traveler.
Specific rights and obligations relating to itinerary changes should be reflected in the final booking terms and reviewed for compliance with applicable travel law.
Any limitation or exclusion of liability must comply with applicable Italian and European consumer and travel laws.
Nothing in these Terms & Conditions is intended to exclude or restrict rights or liabilities that cannot legally be excluded or restricted.
Legal review required: The supplied brief does not establish specific liability limits. Appropriate provisions should therefore be prepared or approved by a qualified legal professional rather than inserting an arbitrary monetary limit.
Nothing in these Terms & Conditions is intended to remove mandatory consumer rights available under applicable law.
Where Via Dolce offers arrangements subject to specific Italian or European travel and consumer-protection legislation, the relevant mandatory rights and disclosures should be incorporated into the final booking documentation.
TRAVEL WITH US – S.R.L. is not obliged to participate in dispute-resolution proceedings before a consumer arbitration board but states that it is willing to do so.
Any dispute-resolution information presented on the website should remain consistent with Via Dolce’s Legal Notice / Impressum and applicable current legal requirements.
We may update these Terms & Conditions to reflect changes to our services, website, business practices, or applicable requirements.
The latest version should be published on this page with an updated “Last Updated” date.
Where appropriate, material changes affecting existing bookings should be communicated separately.
For questions regarding these Terms & Conditions or a Via Dolce booking, please contact:
Email: [email protected]